As an entrepreneur or business leader, the success of your venture often hinges on the strength of your team. But how do you identify the ideal candidates and ensure they are able to work together? The key lies in understanding the diverse personalities that make up your workforce and leveraging their unique strengths.
Identifying Personality Types
While formal assessments such as the DISC model, Enneagram, and Myers-Briggs Type Indicator (MBTI) can provide valuable insights, you do not always need to rely on tests to get a sense of someone's personality. By paying close attention to their behaviour, communication style and responses during casual conversations, you can often pick up on key traits to help your team-building efforts.
Observing Body Language and Energy
Start by observing the candidate's body language and overall energy level during your interactions. Are they animated and enthusiastic, or more reserved and calm? Do they make frequent eye contact and use expressive hand gestures, or do they tend to be more subdued? These nonverbal cues can offer clues regarding their personality type. For example, individuals with an "Extroverted" preference on the Myers-Briggs scale often exhibit more open, outgoing body language.
Listening to Communication Style
Pay close attention to the candidate's communication style; Are they direct and assertive in their speech, or do they tend to be more diplomatic and collaborative? Do they ask a lot of probing questions, or do they prefer to provide fast answers? Those with a "Thinking" preference on the Myers-Briggs scale often communicate in a more logical, analytical manner, while "Feeling" types may be more attuned to the emotional undercurrents in a conversation. For instance, a Dominant (D-type) on the DISC scale would likely answer a question about communication style by saying they prefer a "formal" approach, while an Influencing (I-type) would likely describe their style as more "casual"
Gauging Decision-Making Approach
Observe how the candidate approaches decision-making and problem-solving. Do they quickly arrive at conclusions, or do they carefully weigh multiple options before committing to a course of action? Are they comfortable with ambiguity, or do they prefer clear-cut solutions? Individuals with a "Judging" preference on the Myers-Briggs scale typically have a more structured, decisive approach, while "Perceiving" types may be more open-ended and adaptable. When it comes to feedback preferences, a Dominant (D-type) would likely want direct, to-the-point feedback, while an Influencing (I-type) would appreciate a more positive, encouraging approach. Steady (S-types) would likely respond best to gentle, constructive feedback, and Conscientious (C-types) would want detailed, objective input.
Asking Targeted Questions
In addition to observation, you can also ask targeted questions that can reveal personality preferences. Some examples include:
- "How do you prefer to receive feedback - direct or more nuanced?"
- "Do you enjoy working independently or as part of a team?"
- "What type of work environment helps you thrive?"
- "How do you typically approach problem-solving?"
The responses to these types of questions can provide valuable insights into the candidate's motivations, communication style, and overall work preferences.
Personality Traits for Key Roles
The ideal personality traits will vary depending on the specific role and the company culture, I have assembled some key personality characteristics for some of the more common key positions, as well as some ways to determine the ideal candidate for each role:
Executive Leadership:
- Strong strategic vision and ability to think big picture
- Confidence and assertiveness to make tough decisions
- Excellent communication and interpersonal skills to inspire and influence
- Adaptability and resilience to navigate complex, changing environments
Question:
"How would you describe your leadership style and approach to strategic decision-making?"
Ideal Response:
"I have a big-picture, visionary mindset that allows me to anticipate industry trends and position the company for long-term success. At the same time, I'm confident and assertive in making tough calls when necessary. I excel at inspiring and influencing others through clear, compelling communication. And I'm highly adaptable, able
Senior Management:
- Analytical and detail-oriented mindset to oversee operations
- Ability to delegate effectively and empower team members
- Calm, composed demeanor to handle high-pressure situations
- Collaborative leadership style to foster cross-functional cooperation
Question:
"Walk me through how you would approach a cross-functional project that requires coordinating multiple teams."
Ideal Response:
"I take a very analytical, detail-oriented approach to overseeing operations, ensuring I have a firm grasp on all the moving parts. But I also believe in empowering my team members and delegating effectively. I maintain a calm, composed demeanor even in high-pressure situations, and I'm skilled at fostering collaboration across departments to achieve our shared goals."
Office Manager:
- Ability to get along well with others and have genuine affinity/empathy for staff
- Strong communication skills - able to both give and receive communication effectively
- Patience and the ability to help staff improve rather than just demanding quick results
Question:
"Describe a time when you had to provide constructive feedback to an employee. How did you approach that conversation?"
Ideal Response:
"I really enjoy building genuine connections with the staff and understanding their individual needs and communication styles. When providing feedback, I aim to be patient and empathetic, focusing on how the employee can improve rather than just demanding quick results. My strong communication skills allow me to give feedback in a way that is well-received and leads to positive change."
Marketing Manager:
- Creative and innovative thinking
- Strong strategic planning and organizational skills
-
Adaptability to respond to market changes
Question:
"Describe a time when you had to come up with a creative, innovative marketing campaign. What was your approach?"
Ideal Response:
"I thrive on the challenge of developing fresh, out-of-the-box marketing ideas that capture people's attention. For one campaign, I conducted extensive market research to deeply understand our target audience, then brainstormed a series of concepts that leveraged emerging trends and technologies in a unique way. I have a strong strategic mindset that allows me to plan campaigns with clear objectives and measurable outcomes, while also maintaining the adaptability to pivot quickly in response to market changes."
Sales Representative:
- Outgoing and charismatic personality to build rapport with customers
- Resilience and ability to handle rejection well
-
Persuasive and influential communication style
Question:
"How do you typically build rapport and connect with prospective customers?"
Ideal Response:
"I have a naturally outgoing and charismatic personality that allows me to quickly establish trust and rapport with customers. I'm a great listener and ask thoughtful questions to understand their needs. Even in the face of rejection, I remain resilient and persistent, using my persuasive communication skills to position our offerings as the ideal solution. Ultimately, my goal is to develop long-term, mutually beneficial relationships with our clients."
Software Developer:
- Analytical and detail-oriented mindset
- Curious and eager to learn new technologies
-
Ability to work independently and problem-solve
Question:
"Walk me through your approach to solving a complex technical challenge."
Ideal Response:
"I have a highly analytical and detail-oriented mindset that allows me to methodically break down complex problems. But I'm also deeply curious and eager to learn new technologies that could enhance our solutions. When faced with a challenging issue, I rely on my strong problem-solving abilities to systematically test hypotheses and explore creative alternatives. And because I'm able to work independently with minimal supervision, I can drive projects forward efficiently while maintaining a commitment to quality."
Specialized Technical Roles (e.g. Software Architect, Data Scientist):
- Deep expertise and intellectual curiosity in their domain
- Strong problem-solving and critical thinking abilities
- Attention to detail and commitment to quality
-
Ability to work independently and drive projects forward
Question:
"Describe your process for staying up-to-date on the latest developments in your field."
Ideal Response:
"I have a profound intellectual curiosity and passion for my domain. I'm constantly reading industry publications, attending conferences, and collaborating with peers to deepen my expertise. This allows me to bring a cutting-edge, innovative perspective to my work. At the same time, I have excellent critical thinking and problem-solving skills that enable me to tackle complex challenges with a keen eye for detail and quality. I'm able to work autonomously to drive projects forward, while also being a collaborative team player when needed."
The key is to tailor the questions to assess the specific traits required for each role, while also observing how the candidate's responses and overall demeanor align with the ideal personality profile. By identifying the right mix of soft skills and technical expertise, you can assemble a high-performing team poised for success. This holistic approach to talent assessment can give you a significant advantage in building a high-performing, collaborative workforce that drives your business forward.
Building a Balanced Team
Once you have gained insights into your team's personality makeup, the next step is to assemble a diverse group that can work together effectively. Strive for a range of personality types that can bring different perspectives and skills to the table, and assign roles strategically to match team members' traits with the specific demands of each project phase.
Where to Find Personality Types
As you develop an eye for identifying personality traits, you can start to seek out individuals who embody the specific characteristics you're looking for.
Executive Leadership
Where to find them:
- Executive networking events
- Industry conferences
- Leadership seminars
- Business schools (for alumni networks)
-
Executive search firms
Senior Management
Where to find them:
- Professional associations
- LinkedIn and other professional networking platforms
- Industry-specific job boards
- Management conferences
-
Business schools (for MBA graduates)
Office Manager
Where to find them:
- Administrative professional associations
- Local job fairs
- Online job boards specializing in administrative roles
- Vocational schools and community colleges
-
Referrals from current employees
Marketing Manager
Where to find them:
- Marketing conferences and events
- Social media platforms (especially LinkedIn and Twitter)
- Creative industry meetups
- Digital marketing forums and online communities
-
Marketing-focused job boards
Sales Representative
Where to find them:
- Sales conferences and trade shows
- Networking events
- Industry-specific job boards
- LinkedIn Sales Navigator
-
Referrals from top-performing sales staff
Software Developer
Where to find them:
- Tech meetups and hackathons
- GitHub and Stack Overflow
- Coding bootcamps
- Computer science departments at universities
-
Tech-focused job boards and forums
Specialized Technical Roles
Where to find them:
- Niche industry conferences
- Academic research institutions
- Specialized online communities (e.g., data science forums)
- Tech incubators and innovation hubs
-
Advanced degree programs in relevant fields
Remember to use a combination of online and offline channels to maximize your reach. Additionally, employee referrals can often be a valuable source for finding candidates who align with your company culture and possess the desired personality traits for specific roles, some companies even offer recruitment bonuses for employees who bring high level candidates to the firm.